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Sony A6000 “Camera Error. Turn power off then on.”

12 Mar March 12

Untitled12/03/2015 Instead of trekking around the Fitz Roy Massif in Patagonia right now, I was forced to return to El Chaltén after the first night! My Sony A6000 Camera is broken and has some sort of software defect, it always shows an error message and won’t work anymore. Maybe somebody here can help me out and knows a secret trick or key combination to fix it while I am trying to get in touch with the Sony support…. I can’t go to Antarctica without a good camera!! Thanks for your help 🙂

I am using a Sony A6000 camera for about half a year now and never had any problems with it. Recently, I replaced the Kit Lens with the Sony SELP18105G lens and have been using it for about two weeks now, shooting tons of Panoramas as usual. Just when I wanted to take yet another one of those, the camera had troubles stitching the shots together and shut off right after with the error message “Camera Error. Turn power off then on.

There is no mechanical sound coming from the camera and I tried getting it to work with another lens as well, making me believe that it must be some sort of software bug. After the message appears, the camera won’t shut off using the dial anymore and I have to remove the battery to do so. I also tried using all sorts of different modes to turn it on, without any luck. I also replaced the batteries and even without having any lens attached at all, the camera body’s curtain won’t open again. Please see the following picture:


If you have had this problem as well and can help me out, please write it in the comments here!! Thanks so much, I hope Sony will reply to me soon and I will try to figure out if I can get a new Sony camera in Punta Arena’s Zona Franca in case I can’t get the camera running again!

PS: I have tried the “Tabing” method that fixed the same problem for other people using a different Sony camera though and I also have tried this method, both without any luck sadly: “Had same problem with my NEX5 and 6, leave camera on, take out battery then memory card, wait 10 seconds, put in memory card then battery. Started working again for me- hope it helps…”


Posted by on 12th March 2015 in News, Travel



6 responses to “Sony A6000 “Camera Error. Turn power off then on.”

  1. simpletravelourway

    12th March 2015 at 20:45

    SO SORRY. Wish i knew a fix. Think we’ll take a spare camera on our next trip – just in case.

  2. Dan

    19th July 2015 at 01:14

    Exactly the same thing has happened to me!!! In the middle of a 7 week road trip so unbelievably frustrating!! What did you do about it in the end?

  3. Dan

    19th July 2015 at 01:20

    Exactly the same thing happened to me!!! In the middle of a 7 week road trip so unbelievably frustrating!! What did you do about it in the end?

  4. Chris

    19th July 2015 at 09:02

    i had to buy a new camera for 3x the original price (A3000) and now I sent the A6000 back to repair, its still at Sony…

  5. jake

    29th September 2015 at 19:59

    I just bought the a6000 and was updating the firmware. The software aborted due to an error and now the camera will not even turn on now. I am so frustrated.

  6. Daniel

    20th August 2018 at 17:06

    Same exact problem here. I saw a video on youtube that involved removing the lens, inverting the camera, and striking it on the palm of the opposite hand or some other suitably soft-fish surface. Gave me short term relief but didn’t fix the problem for me.


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